ANNUAL CONFERENCE
Day 1 - Sunday, 11/17/2024
- 2:30pm-4:00pm - CAPS Board Meeting
- 4:00pm-6:00pm – Registration (Vendors/Members)
- 4:00pm-5:00pm - "Training Camp" for New and Experienced Provider Recruiters
- 5:00pm-5:45pm – "New Play Book" - Rural Health Recruitment Strategies and Incentives
- 6:30pm - "Pre-Game Warm Up" - Network Event Sponsored by Vendors for the Members
Day 2 - Monday 11/18/2024
- 8:00am–8:30am - Registration (Members) & Visit with Vendors
- 8:00am-9:00am - Breakfast & Visit with Vendors
- 9:00am-9:30am - "Kick Off!" Welcome Intros Dennis Burns/Kirk Sears
- 9:30am-11:00am - Keynote Speaker - Dennis McIntee - "Playing Together as a Team" in Healthcare - Less Stress. More Trust. Better Outcomes for Everyone
- 11:00am-11:45am - "Go Long!" Breakout Exercise w/Dennis McIntee (PracticeLink)
- 11:45am–12:30pm - Visit with Vendors
- 12:30pm-1:30pm – Lunch with Vendors
- 1:30pm-2:30pm - "The Training Room" Mitzi Kent/Barlow & Associates- Effectively Managing Stakeholders
- 2:30pm-3:00pm - "Looking at the Stats" - Benchmarking Survey/AAPPR w/Carey Goryl
- 3:00pm-3:30pm - Break with Vendors
- 3:30pm-4:30pm - "Calling an Audible!" Changing Climate of Physician Comps/Contracts w/ Stephen Ross, Coker
- 4:30pm-5:15pm - "Overtime!" CAPS Vision 2026 & Beyond plus Business Meeting
- 6:00pm-7:00pm - Reception with Vendors
- 7:00pm-11:00pm - "Tailgating" Dinner/Entertainment
with Vendors - Tailgating Theme/Wear your College gear
Day 3 - Tuesday 11/19/2024
- 8:00am-9:00am - Breakfast & Visit with Vendors
- 9:00am-10:00am - "Study Hall" AI & Recruitment / Valerie Myers
- 10:00am-11:30am - "Field Goal" Round Robin Table Session / Sourcing, Recruitment- Challenges, Leadership- How to report out to Leadership - Teams-3 Topics
- 11:30am-12:30pm - "Touchdown!" Atrium/ Onboarding Case Study
- 12:30pm-2:00pm - "Post Game Press Conference" Lunch w/Vendors & Door Prizes - Closing remarks Dennis/Kirk
CAPS 2023 Conference Registration
CAPS Annual Conference costs will be the same fees as 2022;
$225.00 For Members
$125.00 for First Time Attendees
$350.00 for our separate career fair (which will be held Tuesday evening).
Hotel Information:
Hyatt Place Charleston/Historic District. Cost for the hotel is approximately $209 + taxes & fees per night: you can reserve your hotel room now by following this link (The Carolina Association of Provider Services). The guaranteed block rate is for Feb. 26-28, but the block rate may be available prior to and post conference if you book now for your entire desired stay.
To learn more about your stay at the Hyatt Place Charleston/Historic Distric Click Here!
Attendee Registration:
Register Here for the Conference
Vendor and Sponsorship Information (Registration Closed)
CAREER FAIR REGISTRATION (For Members & Non Members)
"The CAPS Career Fair is on a first-come/first serve basis as attending members receive first priority."
Career Fair Registration:
AAPPR’s and CAPS’ top priority is the health and safety of our conference participants.
CAPS has adjusted our safety precautions for the conference based on updated CDC guidance and the State of North Carolina policies. The following precautions will be in place as long as the COVID-19 Community Level remains at Low or Medium in Chapel Hill. Attendees are encouraged to:- Wear a mask based on your personal preference, informed by your personal level of risk.
- Stay up to date with COVID-19 vaccines.
- Wear a mask or respirator that provides you with greater protection if you are at risk for severe illness.
- Test yourself which can give you information about your risk of spreading COVID-19.
- Stay home if you test positive, regardless of whether you are experiencing symptoms.
CAPS will continue to monitor the situation and adjust plans as warranted. CAPS will enforce any federal, state, or local mandates as they exist at the time of the event. Those who don’t comply will be asked to leave the event.
For everyone’s safety, please do not arrive to the meeting ill or with any symptoms of COVID-19 or any other communicable disease. CAPS is not responsible for losses in airfare/hotel due to non-attendance for any reason. Please plan accordingly when making reservations. If you develop symptoms while at the meeting, please quarantine yourself and notify CAPS and call in confidence to Kirk Sears at ph. 860-402-2466
Mike Veeck
Keynote Speaker
Fun is Good...Finding Your Joy and Passion
Mike Veeck is an author, Co-Owner of several minor league baseball clubs (including the Charleston Riverdogs), restaurateur, college teacher & Founder of Fun Is Good - Employee ...
Engagement Consultancy.
Mike was recently named by The Society of American Baseball Research (SABR) as one of the most influential people in all of baseball.
Mike’s not a sports guy talking about sports – he’s a small business owner, husband, father and friend who tells stories that audiences will relate to. In his presentations, he shares personal and business stories of his successes and disappointments and demonstrates that every good idea starts with fun, passion and purpose. His humorous stories are laced with multiple actionable lessons for your workplace and personal life. And to compliment these engaging sessions, they’ll include fun slides and videos from his personal experiences. Also, Mike and his team will work with you to tailor his presentation to meet the specific needs of your audience.
More about Mike and his wild world of promotions: His name is synonymous with fun and creativity and he continues to blaze new trails each year. Who else would train a pig to deliver baseballs to the umpire, hire mimes to perform instant replays, host a ballpark wide food fight, paint the world’s largest Twister board on the field or lock fans out of the stadium to set an all-time attendance record for fewest people at a game? Yes – all these happened and if you’re curious enough to ask, Mike will share the stories and lessons behind each of them.
It is with the belief that anything is possible and fun is crucial to success that Mike runs his companies. His Saint Paul Saints have become a model organization and sold out their ballpark for years. And in yet another milestone, Mike’s Saints are starting an amazing new journey as the Triple A affiliate of the MLB Minnesota Twins!
Fun Is Good business philosophy has garnered national attention, with Mike being featured on NBC Nightly News, 60 Minutes, HBO Real Sports with Bryant Gumbel, ESPN Sports Center and many, many, many other national media outlets.
With his teams practicing all this fun and passion in the workplace, providing great customer care, exceeding aggressive sales goals and gaining national attention for his creative promotions and partnerships, Mike decided to highlight his coworkers and tell these stories in his book – Fun Is Good! In response to the success of the book and organizations asking to learn more of this philosophy, Mike created the consulting company of the same name, Fun Is Good (funisgoodteam.com). He and his team have had the privilege of working across the country with many incredible organizations including 3M, The NBA, Deluxe Corporation, General Mills, Cargill, NASCAR and Boston Scientific, to name just a few.
Clint Rosser
CEO Practicematch
The 4 Disciplines of Execution in Physician Recruitment
Clint Rosser is the CEO of PracticeMatch. He has been with PracticeMatch since 2016. He has overseen several departments within PracticeMatch ... including Inside Sales, Career Fairs, and the Client Services team. Clint, along with his team, has helped elevate PracticeMatch client services to move past a transactional vendor relationship to a full partnership with clients. This has allowed PracticeMatch to build stronger relationships and work with clients closer to ensure they can achieve the most ROI possible. Prior to Joining PracticeMatch, Clint has been in Client service leadership roles for over 20 years.
Dr. Aaron Morgenstein
Orthopedic Surgeon
Staffing and Recruitment Done Differently
Dr. Morgenstein is a board-certified orthopedic surgeon and founder, FlexMedStaff.com, a fully transparent marketplace for physicians to find new clinical and non-clinical opportunities ... to improve work-life balance. Dr. Morgenstein provides the tools and resources for physicians to be successful at contracting directly with healthcare facilities and non-clinical gigs without needing a middleman.
Joy Sorensen Navarre
New Resident Loan Forgiveness Options
Would you like to reduce your physicians’ student loan stress and save them thousands of dollars? (Please pause 1-2 seconds so they can answer in their heads) ...
Is boosting recruitment and retention while saving your organization money important to you?
If you answered yes to either question, you’re in the right place. When you flip the script on student debt you will help your physicians and boost your recruiting, if…and ONLY if you understand the resources and deliver them in way that engages your physicians.
Our speaker Joy Sorensen Navarre is President of Navigate, a national consulting company. Health systems hire Navigate to consult with their physicians for student loan relief. Navigate’s clients are on track to save $400 million dollars on their student loans. We brought her here today to give you strategies you can use right away to improve your ROI on student loan reimbursement to candidates and employed physicians.
Please join me in welcoming Joy.
Mitzi Kent
Barlow/McCarthy
Better Together: High Impact Diversity Recruiting Strategies to Fuel your Pipeline
Mitzi is a partner with Barlow/McCarthy, where she offers more than 25 years of progressive healthcare experience working with Fortune 500 companies such as HCA, Gentiva, and LifePoint Health. ... Mitzi has demonstrated business development and recruitment success in urban and rural markets. Her experience as a certified sales trainer has allowed her to approach provider recruitment and onboarding through a “red carpet experience” lens and has trained many clients to be an extension of their organization leading to outstanding provider retention and loyalty. Mitzi has presented nationally at MGMA, The Forum of Healthcare Strategists, The Society of Healthcare Strategy and Market Development, and the Senior Care Sales and Marketing Summit, motivating teams to cultivate recruitment and sales strategies for long-term success
Diane Lewis
Practicelink
How to recruit from within
Diane has been an Account Executive at PracticeLink since 2008. In her role, she strives to build strong relationships with clients and customize ways to meet their recruitment needs. ... She enjoys strategizing ways for clients to increase awareness and recruit more successfully. She enjoys cooking, exercising, visiting historical places, sports, reading and entertaining family and friends. She heads a church committee coordinating meals for families with new babies. Diane earned a degree in Finance with a minor in Economics from the University of Kentucky.
Jessie Ballard
Practicelink
How to recruit from within
Jessie has been a Customer Success Manager at PracticeLink since 2012. She joined the company as an intern in 2008 and later worked in Physician Relations. ... She is passionate about building lasting relationships with her clients and helping them make the recruitment process more efficient and more successful. She enjoys spending time with family and friends, listening to music, taking walks, attending church activities and being the ultimate “sports mom.” Jessie has a bachelor’s degree in Business Administration with an emphasis in marketing from Concord University.
Carey Goryl
AAPPR
AAPPR Updates + The Four Tendencies
Carey Goryl serves as the CEO of the Association for Advancing Physician and Provider Recruitment, the leading voice in the physician and provider recruitment continuum. In her role, Carey is responsible for providing her members with the tools, research and strategies they need to move physician and provider recruitment forward. ... She has a direct line to physician and provider recruiters and frequently meets with them to hear firsthand their greatest challenges and the industry’s most pressing issues. With a passion for harnessing the power of people and insights, Carey is an expert on the impact of partnerships and how they can help remedy industry challenges. A forward-thinking association executive for the last 17 years, Carey is a Certified Association Executive (CAE) from the American Society of Association Executives and recently served on the board of directors of the Michigan Society of Association Executives. Carey has a master’s degree in social work and brings exceptional emotional intelligence skills to her role. She values curiosity and a get-it-done attitude and embraces both the traditional and unconventional in collaboration and innovative thinking. An active mentor and dynamic speaker, she frequently speaks on physician and provider recruitment research and trends, association management, remote teams and leadership topics.