ABOUT US

Carolinas Association of Provider Services (CAPS)

We are a not-for-profit organization of hospital-based and private practice provider recruiters in:

  • North Carolina
  • South Carolina
  • Eastern Tennessee
  • Southern Virginia
Carolinas Association of Provider Services (CAPS)
Mission Statement

At CAPS, we are dedicated to transforming healthcare access by advancing education, conducting professional networking with other professional provider recruiters, and seeking innovative ways to elevate the standards of the physician and provider recruitment industry.

Our Objectives

The Carolinas Association of Provider Services held its first official meeting in April, 1994 in Lumberton, NC, with 23 hospital representatives present. From this meeting, CAPS was formed and objectives were established.

These include…

  • To bring together persons engaged or interested in hospital and practice provider services in North Carolina , South Carolina, Eastern Tennessee, and Southern Virginia
  • Enhance technical proficiency and ethical awareness within the provider recruitment profession through ongoing education and training initiatives, fostering a deeper understanding of industry scope and ethics, and promoting continuous professional development for provider services personnel.
  • Serve as a premier resource hub, extending support and guidance to both members and non-members across our communities, advocating for the invaluable role of provider recruitment services in hospital management, and raising awareness about their significance in ensuring quality healthcare delivery.
  • Spearhead the advancement of provider services departments and programs within our communities, championing their growth and efficacy through strategic initiatives, collaborative partnerships, and innovative approaches to recruitment and retention.
  • Acknowledge and embrace the pivotal role of effective provider service practices in garnering widespread recognition and support among diverse stakeholders, fostering strong relationships and collaboration among our members and broader constituencies.
2026 Board & Committee Members

Our board is comprised of experienced physician and advanced provider recruitment professionals that span multiple healthcare systems, size and scope of private and public organizations, clinical specialties and diversified cultures. The CAPS committees and its volunteer members tirelessly dedicate their time and talent which has made CAPS the premier association of AAPPR.

President

Dennis Burns

Recruiter Emeritus

Ddburns3@hotmail.com

Vice President

Ashley Dowless

Cape Fear Valley Health System

adowless@capefearvalley.com

Secretary

Becky Goldman

Novant Health

rgoldman@novanthealth.org

Treasurer

Alexander Williams

Duke Medicine

alexander.k.williams@duke.edu

CAPS Board Member

Matt Bailey
Medical University of South Carolina

CAPS Board Member

Hunter McIntyre

Wilmington Health

Tina McLaughlin

CAPS Board Member

Tina McLaughlin
UNC Health Care

CAPS Board Member

Laura Cabrera

First Health

CAPS Board Member

Amber Poindexter
Novant Health

Mark Warrin

CAPS Board Member

Mark Warrin
HopeHealth Inc.

Marcia Stevens

CAPS Board Member

Marcia Stevens
Novant Health

CAPS Board Member

Donna Talbert,

Cone Health

CAPS Board Member

Libby Anne Inabinet

Inabinet Solutions

Past President

Past President

Kathy Gresham,

New Hanover Regional Medical Center

Randy Kiester

Secretary

Past President (2010-2011)

Randy Kiester, MBA

 

Marilyn A Hill

Secretary

Past President (2009-2010)

Marilyn A Hill

 

CAPS 2025 Committees
Speaker Committee
Speaker Committee

Karen Gliarmis
Robin Revels
Hunter McIntyre
Ashley Dowless
Preslee Peeler

Program and Events Committee
Program and Events Committee
Laura Oakes
Mark Warrin
Becky Goldman
Lisa McKeithan
Kathy Gresham
 
Membership Committee
Membership Committee

Matt Bailey
Hunter MacIntyre
Susan Gagnier
Owen Watkins
Chloe Pilgrim

Career Fair Committee
Career Fair Committee
Kirk Sears
Vendor Committee
Vendor Committee

Kathy Gresham
Mark Warrin
Tina McLaughlin
Ashley Dowless
Matt Bailey

Marketing and Technology Committee
Marketing and Technology Committee

Laura Oakes
Laura Cabrera Portillo
Amber Poindexter

Nominating Committee
Nominating Committee
Kathy Gresham